Troubleshooting and Disconnecting Quickbooks

Troubleshooting

  • Connection Error: Recheck that your QuickBooks login credentials are correct and that you have admin access.
  • Missing Transactions: Ensure you mapped accounts correctly under integration settings.
  • Sync Delays: If you selected daily sync, transactions may take up to 24 hours to appear.
 

Disconnecting QuickBooks

The recommended way is to disconnect directly from QuickBooks:

  1. In QuickBooks Online, go to the Apps section.
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  1. Find the DepositFix integration.
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  1. Click Disconnect.

This method ensures that the disconnection is properly reflected on both sides. When you disconnect in QuickBooks, the integration is automatically removed in DepositFix as well.

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If you disconnect from DepositFix directly (via Settings > Integrations > QuickBooks Integration > Disconnect), the app will still appear in QuickBooks, but DepositFix will stop sending any data to QuickBooks.
 
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